Privacy Policy.

Privacy Policy

1. Introduction

This privacy policy (“Policy”) identifies the privacy practices of Kylie Greene, Licensed Clinical Social Worker. By using this website, you agree to be bound by this Policy and our Terms of Use as they may be amended or updated.

2. Collection of Personal Information

I request personal information when needed to provide a service to you. This information is collected by fair and lawful means, with your knowledge and consent. You will be notified of the reason for collecting it and the ways in which it will be used.

3. Retention and Protection of Information

Information is retained for as long as necessary to provide you with your requested service. Any data collected will be stored and protected within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

4. Sharing of Information

I do not share any personally identifying information publicly or with third parties, except when required by law.

5. External Links

My website may link to external sites that are not operated by me. Please be aware that I have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

6. Your Rights

You are free to refuse our request for your personal information, with the understanding that I may be unable to provide you with some of your desired services.

7. Acceptance of Policy

Your continued use of my website and services will be regarded as acceptance of my practices around privacy and personal information.

Psychotherapy Service Confidentiality and Privacy Policy

1. Confidentiality

The law protects the relationship between a client and a Therapist. Information shared is confidential and cannot be disclosed without written permission.

2. Exceptions to Confidentiality

  • Mandatory Reporting: I am required by law to report any suspected child abuse, dependent adult, and/or elder abuse. This will be communicated to authorities immediately.

  • Duty to Warn: I have to notify police and inform the intended victim if a client has intent and a plan to cause serious harm to another person(s).

  • Suicidal Intent: If my client has a plan with intent to harm themselves, I will assess if we can work together and create a safety plan. If my client refuses to, or is not able to cooperate in a way that can ensure their safety, I will take the next steps that can include reaching out to the emergency contact, and/or contacting local law enforcement.

Email and Phone Policy

I attempt to return all calls and emails within one business day. If there is a life-threatening situation, please call 911 or refer to my resources page for additional support.

Good Faith Estimate

1. Your Rights

By law, you have the right to receive a “Good Faith Estimate” (GFE), which explains how much medical care will cost. Under this law, health care providers need to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical records and services.

2. Estimate of Costs

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This generally includes costs such as medical tests, prescription drugs, equipment, and hospital fees, which don’t necessarily apply to therapy. As it relates to therapy, we discuss upfront your fee for therapy service. However, the ‘No Surprises Act’ wants providers to make total fees clear.

3. Requesting a GFE

You can ask your health care provider, and any other provider you choose, for a GFE before you schedule a service. If you receive a bill for $400 more than your GFE, you can dispute the bill. It is also highly recommended that you keep a copy of your GFE for your records.

4. Further Information

For questions or more information about your right to a GFE, call 1-800-985-3059 or visit www.cms.gov/nosurprises.